ProShip Automates Trek’s Global Shipping Operations

This is a high-quality system. We looked at the cost versus return on investment and soon found that the return on investment was less than one year. If Trek sees a return on investment in less than a year, we’re going to do it.” 

When you tell customers and dealers that if they place an order by 5:00 p.m. it will be shipped the same day, you have to deliver. For Trek Bicycle, a global leader and manufacturer of bicycles and related products, that means finding the best option for shipping every single package, each and every day.

“We make everything from kids’ bikes to $15,000 road bikes. We do business in over 100 countries and we have offices around the globe. We ship over 3,000 bikes a day. The afternoon is especially critical, as we work hard to get the last of those bikes out. Even more intense, our accessories department ships another 3,000 packages each day, pushing out about 1,000 to 1,500 packages in the last few hours,” said Loyal Reierson, Midwest Distribution Center Manager for Trek.

With high volumes and a commitment to on-time performance, the biggest challenge Trek faced was selecting the right carrier for each shipment, balancing schedules, cost and reliability. In the past, an employee made that decision. But now, ProShip gets the job done. “We rely on ProShip to give us the best rate and fast service,” Reierson added.



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