Industry Topics: Omnichannel Fulfillment

Written by Matt Mullen, Senior Vice President and Managing Director for Quadient Commerce & Shipping

To be featured in USA Today's Future of Retail Issue on March 30th, 2018

“The new generation is killing the [insert X] industry.” It’s a topic we hear about almost every day, but in reality,...

Let the Customer Choose 

Give your customers the choice to select their own delivery experience from a variety of options. When you give customers an omnichannel experience, they are able to decide how they want their products delivered and may decrease the number of orders shipped. For...

For many businesses, the holidays are associated with a substantial increase in products going out the door, resulting in an increase in packaging and shipping costs. During this time, shippers are often vulnerable to losing control of shipping costs, as they try to meet the increase in...

1. Carrier Compliance

If omnichannel fulfillment providers are not compliant, carriers will not work with them. Carriers are constantly updating ZIP codes, rating labels or other data and need to work with a provider who takes compliance seriously. If a carrier does not receive the right...

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The growth in global ecommerce is top-of-mind for all retailers today. Consumers are more demanding than ever before and expect to be able to order their goods from any device and receive them at a time and place that is convenient for them. International commerce is both a cultural and complex...

Freight management is an important cost center for all product manufacturers and distributors. But for a third-party ecommerce fulfillment...